- AI-powered Trading Platform
- Round-the-clock Customer Support
- No Trading Fees
- No MetaTrader 4 Integration
- Only CFD Trading Available
- Leverage is limited to 30:1
Released in 2016, Capital.com is a fintech corporation that has offices located in Gibraltar and London, and the research headquarter in Minsk. Our Capital.com review (UK) has found that the broker is regulated by the FCA and CySEC. Their main target audience is commercial and retail consumers that are interested in trading various assets across multiple financial markets. Investors using Capital.com broker can take advantage of Artificial Intelligence trading that will help them optimize their investments.
Disclaimer: Contracts for Difference (‘CFDs’) are complex financial instruments traded with margin. Trading CFDs comes with a high level of risk and it is possible to lose all your balance. If necessary, seek independent professional advice and speculate with money that you can afford to lose.
|Country of regulation||UK, Cyprus|
|⚠️ Inactivity fee||No|
|🧾 Withdrawal fee||£0|
|💰 Minimum deposit||£100|
|🕖 Account opening time||Up to 1 day|
|💳 Deposit Methods||Visa, Mastercard, Wire Transfer, Giropay, Webmoney, QIWI, Skrill, Neteller, Trustly|
|💱 Base currencies||USD, GBP, EUR, PLN|
|🎮 Demo account||Yes|
|🛍️ Products available||Forex, CFDs for Stocks, Cryptocurrencies, Indices, Commodities|
Account Opening Process
The account opening process on Capital.com is fast and fully digital. Investors that want to create an account should follow these steps:
- Click the Start Trading button;
- Fill in the registration form by providing personal information such as e-mail address, full name, date of birth, address, and phone number;
- Choose their main payment method and deposit at least GBP 100 (which is the Capital.com minimum deposit);
- To complete the registration process, traders will have to provide proof of identity (passport or ID card) and proof of address
Traders should be advised that the verification process might take up to 1 day, and if the proof of identity is not submitted within 15 days, the account will automatically be suspended.
Capital.com Account Types
Investors joining Capital.com can choose from four different account types:
- Demo Account – clients can familiarize with the trading platform by investing virtual money that cannot be withdrawn;
- Standard Account – ideal for beginners, with a deposit range up to £3000 and negative balance protection;
- Plus Account – created for intermediate traders, offering access to custom analytics and a dedicated account manager;
- Premier Account – advanced traders will opt-in for this account type because it allows them to deposit large amounts and gain access to premier events and exclusive webinars.
Capital.com Payment Methods
Capital.com allows clients to deposit and withdraw their earnings using various banking methods. The Capital.com payment methods are credit/debit card, Giropay, Webmoney, QIWI, Skrill, Neteller, Trustly and the traditional wire transfer. Traders can open their accounts in Euro, GBP, USD, or Zlotys.
To add an extra layer of security, Capital.com uses segregated bank accounts, which separates the broker’s bank accounts from the client’s. There are no Capital.com withdrawals fees, but e-wallets users must first deposit using a different method.
Capital.com minimum deposit is 100 GBP for most payment methods, except for a wire transfer that requires depositing at least 250 GBP. Traders should take into consideration that trading flexibility relies on the amount they have in their balance. To withdraw money from the trading balance, clients will be required to use the same payment method that was used for funding the account.
All withdrawal requests will be processed within 24 hours, but the funds will arrive in the trader’s bank account or e-wallet within 5 to 7 business days. Investors should bear in mind that the time between the transfer request and the moment the funds arrive in the account might vary based on the operating procedures of the bank they’re using.
Disclaimer: Capital.com is a fully regulated broker, thus it won’t allow third-party deposits. Investors must use their personal banking method for depositing or withdrawing their funds, otherwise, the account will be suspended.
Trading Platform Overview
Our Capital.com trading review looks at the award-winning platform, which was created for investors that want to enhance their trading experience, offering over 75 technical analysis indicators (like Bollinger bands or Ichimoku cloud), various chart types and advanced drawing tools. On top of that, users will gain access to risk management solutions, like take-profit, negative balance protection and stop loss.
The multi-chart toggling feature allows traders to keep a close eye on all their investments and easily switch between up to six chart tabs. For those that want to personalize their watchlist, the platform offers setting up dynamic price alerts that update every second, helping investors stay connected to the fast movement of the market.
Unfortunately, Capital.com does not provide integration with MetaTrader4 trading software. Check out this page for a complete list of brokers that have MT4 integration.
Capital.com App Review
Capital.com has a fully functional mobile app, available on both iOS and Android. Users can easily download the application for free directly from the app store. Additionally, they have released Investmate, a financial education platform that is available on all devices.
Login and Security
The login process on Capital.com is intuitive and users can quickly access the trading platform. On top of that, the broker offers two-factor authentication and SSL encryption which adds extra layers of security, protecting the clients from hackers or phishing attacks.
Financial Assets and Markets Available
Capital.com offers its clients a wide array of financial assets that they can trade, including:
- 70 Cryptocurrencies
- 137 Forex pairs
- 35 Commodities
- Over 2400 stocks
- 21 Indices
Similarly to other leading online forex brokers, Capital.com provides CFD trading for most of their assets available, where investors can use leverage to trade with a larger sum. However, higher leverage means higher risk, so CFD investors should be aware of their decision before committing any trades.
Our Capital.com review found that the broker doesn’t provide direct ownership or fractional purchasing of assets such as stocks or cryptos, but they can trade assets listed on markets such as NASDAQ, NYSE, London Stock Exchange, Shanghai Stock Exchange, Tokyo Stock Exchange and Saudi Stock Exchange.
Capital.com Commissions and Fees
Most of the brokerage services offered by this trading platform are free, but the Capital.com fee policy is fully transparent. Thus, all the commissions and fees will be mentioned from the beginning.
Capital.com is a spread-based broker, which means that whenever a trader opens a position, he will only be charged the difference between the Buy and Sell prices. Capital.com has been nominated the Best Trading Platform and Most Innovative Broker mainly because there are no additional commissions for deposits or withdrawals, and they offer free currency conversion for the foreign currencies that aren’t supported, so users won’t have to spend additional funds on the conversion fee.
Instead of charging an overnight fee based on the entire value of the client’s position, the fee is rather based on the leverage used. To find out more information regarding the overnight fee, users will need to navigate to the information panel of the specific assets they are trading, which can be found in the Capital.com broker platform.
Licenses and Security
Since Capital.com is compliant with ESMA legislations and regulated by the FCA, British traders joining this forex broker will be investing their money in a safe environment. On top of that, Capital.com broker has been mentioned in reputable news sources, including The Guardian, Bloomberg, and Business Insider.
Here are the main regulators of Capital.com:
- Financial Conduct Authority (FCA) under license number 793714;
- Cyprus Securities and Exchange Commission (CySEC) under license number 319/17.
Customer Support Availability
The Capital.com customer support service is available 24 hours a day, 7 days a week through the following communication channels:
- Phone at +442080897893;
- E-mail at firstname.lastname@example.org
- Live Chat;
- Facebook Messenger.
To get in touch with the customer support team, clients will have to tap the brown chat icon, located in the bottom left of the site, and choose their desired option. Alternatively, they can navigate to the “Contact Us” page and fill in the form.
Financial Education Resources
Capital.com offers its clients a wide range of educational resources that they can use to improve their trading skills and make better investment decision:
- Courses – from introduction to the financial markets to advanced concepts like technical analysis;
- Financial Glossary – a list of all the terms that traders might encounter in their trading journey, like risk management, leverage or portfolio diversification;
- Webinars – video content created by financial investors that explain fundamental concepts of investing.
Capital.com broker is suitable for both beginner and intermediate traders. Their trading platform is highly intuitive, offering clients versatility and the multi-chart toggling feature, allowing them to monitor multiple trades at once.
This online broker has competitive spreads and doesn’t charge any trading or deposit fees. On top of that, Capital.com offers a wide range of payment methods, and the processing time for withdrawals is usually 24 hours.
Right now, the only tradable assets available are CFDs, but their product portfolio is vast, allowing clients to trade in multiple markets. Additionally, this broker has high-quality educational resources, and they have a wide range of channels to contact customer support. Our review of Capital.com’s customer service found that agents are professional and responsive.